Process Improvement Specialist

Location: 1010 Wisconsin Avenue NW, Washington, D.C. 20007 (Corporate HQ)

Position Type: Full-Time

Position Function: eCommerce

Position Summary:

The Process Improvement Specialist will be responsible for process improvement within the Supply Chain department by automating business processes and functions. Work to solve operational issues and ensure the effective use of the business applications while meeting the established business strategies and goals of the department.

Key Responsibilities:

  • Designs and develops reports using SQL, MS Access, MS Excel, MS report writer

  • Define and implement process improvements, identifying new tools and processes to help scale the business

  • Automate reconciliation process for receiving merchandise

  • Automate store merchandise receiving

  • Design and report store compliance for monthly returns, testers, transfers and other inventory transactions

  • Review and reconcile monthly beginning and ending balances in all inventory locations

  • Debug slow running or incorrect reports/queries.

  • Respond, document and resolve user requests to determine needs, find data, and create dashboards/reports as needed.

  • Develop complex reports in common report writer environments (i.e. Crystal Reports, Microsoft Reporting Services). Use SQL to query and aggregate data

Desired Skills and Qualifications:

  • Bachelor's degree in Computer Science, Accounting, Statistics, Mathematics, Supply Chain Management or related field, or equivalent work experience with data analytics

  • 3-5 years’ experience working in an environment with challenging timeframes and deliverables.

  • Expert in MS Excel, Access, VBA, SQL, COGNOS, Scheduler

  • Ability to manage multiple projects with competing priorities

  • Excellent problem solving ability and high sense of urgency

  • Strong Organizational Skills; Very detail oriented – while fully understanding the big picture

  • Apply business and data analysis approaches to complex problems

  • Experience working with EDI, 3PL, Amazon, and Amazon FBA

What We Offer

Health, Vision, Dental Benefits
401(k) with matching 
In-store retail discounts
To apply for this opening, please email your resume to
On the subject line of your email, please indicate the job title.

About Bluemercury

Bluemercury is widely recognized as the nation’s largest and fastest growing luxury beauty products and spa retail chain. An entrepreneurial company founded to revolutionize the purchase of cosmetics, our focus is on the needs of our clients. Bluemercury offers a thoughtfully curated selection of luxury brands in a neighborhood store environment where expertly trained staff provide personalized product advice and targeted spa services. 

Now in its 19th year, Bluemercury is aggressively expanding its store footprint, ecommerce operations and brand portfolio. Bluemercury stores have over 90 of the most coveted beauty brands from leaders such as La Mer, Trish McEvoy, Bobbi Brown, Laura Mercier and Chanel, to cult favorites such as Jo Malone, NARS, Skinceuticals, Kiehl's, M-61, Oribe, Dermalogica, Fresh, La Prairie and Darphin. 

Bluemercury continues to expand across the United States, bringing our honest, friendly expertise to beauty junkies and product enthusiasts across the nation. Come join us!
This job description is not all inclusive. Bluemercury, Inc. reserves the right to amend this job description at any time. Bluemercury, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.