We would love to hear from you! Please contact us using the form below with comments or questions for our Beauty Experts. 

Our Stores

See our Store Locator for hours, locations and the local phone number.

Beauty Experts & Customer Service

We have Beauty Experts ready to help with advice about skincare, makeup and treatments. All of them are “Beauty Junkies” and love talking (and using!) the products we carry. They can also help if you have an question about an order, return or want to talk about an experience inside the store.

Email: team@bluemercury.com

Phone: 1-800-355-6000

Hours: Weekdays 9:00 am-11:00 pm E.S.T., Weekends 9:00 am-9:00 pm E.S.T.

The office will be closed on the following holidays:

  • - Memorial Day
  • - July 4th (Independence Day) 
  • - Labor Day
  • - Thanksgiving Day
  • - Christmas Eve
  • - Christmas Day
  • - New Year's Eve
  • - New Year's Day


    28-07 Jackson Avenue
    Long Island City, New York 11101

    New product submissions: See Requirements

    Press Inquiries: Email our Public Relations team at press@bluemercury.com

    How To Check Your Order Status

    Your order status is available online at our Order Status page or through My Account under "My Purchases."

    If you still have questions, please call 1-800-355-6000 or email team@bluemercury.com.

    You can also contact us by filling out the form below. Please be sure your message includes your order number and the name under which the order was placed.

    * Indicates required Field

    By continuing, you agree to Bluemercury's Privacy Notice.