We wanted to share the below Safety Notice that was issued by The Laundress advising customers to immediately discontinue use of all The Laundress products.
The Laundress, in cooperation with the U.S. Consumer Product Safety Commission (CPSC) and Health Canada, has issued a voluntary recall of laundry detergent and household cleaning products due to a risk of exposure to bacteria.
The recalled products can contain bacteria, including Burkholderia cepacia complex, Klebsiella aerogenes and multiple different species of Pseudomonas, many of which are environmental organisms found widely in soil and water, and some may also be found in humans. People with weakened immune systems, external medical devices, and underlying lung conditions who are exposed to the bacteria face a risk of serious infection that may require medical treatment. The bacteria can enter the body if inhaled, or through the eyes or a break in the skin. People with healthy immune systems are usually not affected by the bacteria.
If you have an impacted product, you should immediately stop using it. To find a complete list of impacted products and request a refund, go to www.TheLaundressRecall.com. If you have already submitted a request for reimbursement following our Safety Notice, there is no need to submit an additional request. However, please do check all your products to see if they are included in the final recall list. For further questions, email firstname.lastname@example.org or call 800-681-1915 from 9 a.m. to 5 p.m. ET, Monday through Friday.
Your safety is top priority for us, and we will provide further updates as they become available.
For additional information, please see The Laundress Safety Notice and Frequently Asked Questions